YV Anand Kumar Plant Head ( GM-Warehouse Ops.- Jaipur Plant) M/s. Mahindra & Mahindra Ltd., Spares Business Unit, Jaipur
"It gives me great pleasure to inform you that Me & My Family was delighted & overwhelmed by the courtesy extended, with customer centric approach, right from basic Query to Quote to Suggestions on selection of Mahindra Genuine Accessories, Explanation of vehicle Features, etc., by your dealership Front office team during delivery of our dream vehicle, XUV 500 W10 from your Showroom. We have beautiful memories of XUV 500 W10 delivery from your dealership, such as, Snaps of Delivery ceremony, taking delivery from the dealership CEO, creation of celebrative atmosphere around the XUV 500 W10 etc.,. I also, would like to express my deep sense of appreciation for all the attention & the excellent quality of timely assistance & service provided by Arun Kumar Nain. He has continually and proactively followed up all the requests I have put up and made it very simple for me as a customer. Wish to see the same level of customer service from your end during my vehicle ownership which in turn will take Mahindra as a number one customer friendly and service oriented company. All the very best to your dealership staff in achieving higher levels of customer delight in future business. Thank You once again "
Vibhore Mathur Jaipur
"Hi , It was year 2012 when Mahindra & Mahindra launched the Thar CRDE, I still remember I had an exam next day but for the whole night I was downloading its wallpapers and watching live videos. So gradually it had become a dream to own Thar CRDE 4x4, with a promise that one day ill buy this for myself. Eventually it happened and after a wait of 3 years I saved money took a small amount loan and bought my dream. And all this couldn't have happened without such a well trained staff Mr. C.P Jangid ( sales consultant) helped me with every bits and pieces of confusions that had created a hurdle which is a normal layman's course. But with his excellent knowledge and skills it became a cake walk for me Ill also congratulate Mr. Anoop Mathur (sales manager) for his supervision excellence that after being such a senior sales person in the department he still helped me with all my queries. Overall ill congratulate all the Auto World staff for being such a supportive sellers. Ill give an overall rating of 10/10 "
Niket Jain Jaipur
"Hi All Mr. Arun Nain had given complete attention and provided detailed information of everything with high clarity. I highly appreciate his salesmanship efforts, a nice way of selling products keeping the trust of the customer intact. Personal attention given by Mr. Ravi Goyal is something not all the customers expect, but he has given the us ample time which turned out to be fruitful for both Auto World and us as we have developed a long term relationship. Interacting with other staff members including Divya Shandilya was a nice experience. I expect this connect with your brand remains intact even in the case of post sales services and I hope you will not dishearten us. And the joy of interacting with you guys would remain same. Regards "
Virendra Singh Dhaked Lecturer Jaipur
"Greetings to all concerned!!!! A note of Thanks was imperative on my part to convey my heartfelt sentiments to complete Staff of Auto World Showroom ,Tonk Road , Jaipur , from where I have recently purchased my KUV 100 K4 Plus (Diesel). Our family went ahead with the decision of purchase keeping in mind the occasion of retirement of my father-in- law (Mr. Roopnarayan Dhaked) from his honorable services as Govt teacher (from Govt Adarsh Sr. Sec . School , Siligarh, Jhalawar, Rajasthan.) .He is due to retire next month on 31 July 17 . This particular fact was shared by me during my sales interaction with my Sales Consultant Mr. Chandra Prakash Jangid who dealt with us in such a friendly and patient manner that i now recognise Auto World by his name.I have words of sincere appreciation for him. Not only did he tackle us with greatest courtesy but his commitments were also upto mark and his updates regarding my vehicle availability were also very timely. Most memorable was the celebration arrangement organised by Mr. Ashwani Pareek & your Customer Care Team - Ms. Divya Shandiya & Ms. Pritika , who presented a Shawl to my father in law in such a surprising way , that our whole family was pleasantly surprised . This is my second vehicle after Commander . I can only say that such an experience can make any customer jump with joy . Excellent job !"
KISHORE KARWANI OWNER-VIEWSONIC FITNESS & WADI SHINAS FASHION LLC. Jaipur
"Thanx for the welcome. And thanx to all Auto world staff. Specially Mr. Arun Nain, Mr. Ravi Goyal, & Ms. Divya Shandilya. This was the first experience of my buying a car in India. And I was happy to see the way of delivering a car. All the efforts made by the above named people and other staff (whose name I don't know) was appreciating. From the very first day of my entering the Auto world showroom till delivery of the car . My experience was good. And I was treated very well as expected. I own many cars like Toyota, Lexus, Chrysler outside India but I am happy to own Mahindra. As its an Indian make. I will give 10/10 rating to staff of Auto world. And offcourse the car XUV 500. Once again thanx for everything to all Auto world staff & management who were involved. "
Ankit Bhagoliwal Platform Specialist-Community & Production Support (Appirio India Cloud Solutions Private Limited ) Jaipur
"Hi Team Mahindra, I am very much excited & happy to bought the New Mahindra TUV 300 100bhp vehicle.I was feel like Love at first sight when I saw this SUV & this became possible only with the help of Mr. Brahm Sachdeva. He has a enthusiastic marketing Skills becasuse initially my first choice was Maruti Vitara Brezza & my budget was no more than 8.5 lac, but as somones says , "If you think big you earn big" I switch my mind from other vehicles to Mahindra TUV300 100bhp. I turn my head from Maruti , Ford, Toyota to Mahindra , Mr Sachdeva assist me with all of my queries & attend me every time when I visit Mahindra Autoworld. The best part was, my company was not listed in Corporate discount list, then he suggest me to took a chance & email to Mahindra Automobiles & request for Corporate discount, & Finally!!! I Got Corporate discount. WOW!!! Also at the time of Vehicle delivery , it was also a very good experience they handover the vehicle with party crackers & nicely decorate my new TUV. Mr. Brahm I alwasy appriciate your marketing skills & your assistance. & hope you will provide more better after sale services in future. Promote this guy he has very good skills. "
ROOPNARAYN DHAKED GOVT SERVANT Jaipur
"Greetings to all concerned!!!! A note of Thanks was imperative on my part to convey my heartfelt thanks to complete Staff of Auto World Showroom ,Tonk Road , Jaipur , from where I have recently purchased my KUV 100 K4 Plus (Diesel). Our family went ahead with the decision of purchase keeping in mind the occasion of retirement of my father-in- law (Mr. Roopnarayan Dhaked) from his honorable services as Govt teacher (from Govt Adarsh Sr. Sec . School , Siligarh, Jhalawar, Rajasthan.) .He is due to retire next month on 31 July 17 . This particular fact was shared by me during my sales interaction with my Sales Consultant Mr. Chandra Prakash Jangid who dealt with us in such a friendly and patient manner that i now recognise Auto World by his name.I have words of sincere appreciation for him. Not only did he tackle us with greatest courtesy but his commitments were also upto mark and his updates regarding my vehicle availability were also very timely. Most memorable was the celebration arrangement organised by Mr. Ashwani Pareek & your Customer Care Team - Ms. Divya Shandiya & Ms. Pritika , who presented a Shawl to my father in law in such a surprising way , that our whole family was pleasantly surprised . This is my second vehicle after Commander . I can only say that such an experience can make any customer jump with joy . Excellent job ! "
JITENDRA SINGH RATHORE Jaipur
"Thank you for the good service, especially the time and effort in making me feel like royalty. I know now for sure I will always be in contact with you because definitely I will be taking my next Vehicle from you. Specially thanks to Sourabh Jain (Team Leader ) And Divya Shandilya( Customer care Manager) for Your hospitality, your kindness also Thanks to Anupam Shankhla and Anoop Mathur you and Your fabulous staff all made the day so very special."
Ashish Arora Manager( IT & Banking ) Jaipur
"Hello, I would like to thank your company personnel at the customer services division for their excellent support.Your Sales consultant Mr Dinesh Kumar & Mr Sharvan Tak ( SM ) took care of all my quires. Overall it is always a good experience with your company.We are really pleased with the knowledge & skills of your staff. And we will love to recommend your company to anyone who need commercial vehicle in future."
Sukirt Johari Director International Sales Jaipur
"Dear Concern, Good Day! The overall experience working with Auto world Mahindra has been really really good. We are very happy to get associated with Auto world Mahindra. I would like to give 10/10 to Auto world for their service and hospitality. The vehicle is very good and we are enjoying it. Thank you very much."
Pankaj Shokeen Sr. Manager (Genpact) Jaipur
"Hi I recently bought my TUV300 from Auto World , Pratap Nagar, Jaipur The service provided to me by Shree Brahma Sachdeva ( Sales Consultant), Mr. Ashwani Pareek (Team Leader ), Mr. Hemendra Goyal (SM) , Ms. Deepa Hirwani (Customer Care Executive) & other Auto World staff members was excellent & outstanding . Their behavior, services provided, dealing with my queries was handled with high standards of customer care . I'm very please with the services I received at Auto World. "
Vaibhav Purohit Prop.(Shanu Bakery) Jaipur
"Hello, I've bought a mahindra maxxx from Auto world in Navratri. It was a great and remarkable experience with auto world. Thanks to auto world staff . Specially Mr. Hemendra Rohela as well as Ritesh and Divya (CRM). The way they delivered the vehicle ..it was awesome. After getting the surprised gift from Mr. Rohela. That was awesome...that was not only gift...it was my emotions....I like it.... appreciate it...I would like to say thanks to all from the bottom of my heart. Hope the vehicle will also do well as Auto world did. Thanks "
Col D R Gogoi Defence Services Jaipur
"Dear Sir, Many thanks for all your assistance provided to me for purchasing the TUV300 T8AMT form Auto World. I wish to put on record that the Auto World team is highly professional in their approach, courteous and customer focused. I wish to thank Mr. Shravan Tak in particular for all your helps even while going out of the way. I am a highly satisfied customer and the credit goes to him in particular. I am enjoying my new acquisition."